Best Rate Guarantee

HPL Hotels & Resorts guarantees that you get the best deal through our hotels’ website.

How does Best Rate Guarantee work?

  1. Book your room through our hotels’ website
  2. If you find an online rate that is lower than the confirmed rate within 24 hours of booking, submit the
    claim form below. Refer to our Terms & Conditions for eligibility of claim.
  3. Should we verify the claim to be accurate, we will honour the lower rate

Best Rate Guarantee Terms & Conditions

BOOKING:

COMPETING RATES

MAKING A CLAIM

NON-APPLICABLE RATE TYPES

DISCLAIMER

Making a best rate guarantee claim

Send an email to us with the following information included and we will investigate and get back to you on your
claim.

    Contact Details

    Name*:

    Email*:

    Hotel*:

    Reservation Confirmation Number*:

    Clear screen shot of website with lower rate*: